CHANGES:
For health and hygiene reasons, hoop earrings (both hoops and studs) cannot be exchanged.
WARRANTY:
All of our items undergo rigorous quality and finish testing to ensure their excellence before being shipped or picked up.
Therefore, we offer a 1 YEAR warranty on all our products.
This warranty applies ONLY in cases where it can be proven that the problem is a manufacturing defect and not a result of use. We DO NOT exchange or replace products that may fail due to use or the passage of time, since it is not possible to determine the use that was given to the product, if it was dropped, if the corresponding care was not taken, etc.
If the item is found to be within the warranty period, we offer options that include a refund or exchange for another product for the value paid at the time of purchase, depending on the situation.
